There once was a learner who went to a course, he listened and listened, but the trainer grew hoarse. The learner fell asleep after counting some sheep, and the the corporate learning group built a budget for more...
Why do we build learning programs? Do people really need training? When you think of the audience you support, think of who they are, what they do in their daily work lives, and how much they make per minute.
Who are your learners?
Well, your learners are individuals who enjoy movies, perform daily tasks, and have the same struggles as you. They've grown to perceive the words "learning" and "training" as tasks they put off and don't have time for. They believe productivity is king and feel guilty when they begin working on self-development. THE SOLUTION: step away from the norm and build core competencies by integrating learning activities into the daily lives of your audience. If the corporation wants to track "completion," fine. Do that by providing their manager a performance checklist and require the manager to submit that checklist electronically. That's doable, right IT Department? Of course it is, goodness. We must increase knowledge and skill throughout the day, not once every quarter in some required "training session."
What do learners do in their daily lives?
Well, learners live, work, and play. Define those words however you want, but that's what people do. Training, to most, isn't in either of those categories. It might be seen as a "vacation," or a "thing I have to do," but it isn't something adults see as part of their daily life. Hmmmm....what in the world? Well, think about it. What should we do? What if we only built "experience sessions" for managers. ;-) That's my new phrase instead of using the word training. In "experience sessions," we build a core competency in managers so they focus on providing coaching and feedback to their team and so that they foster an environment where everyone learns from one another. SOLUTION: Integrate learning activities into the daily lives of your audience.
How much do your learners make per minute?
Well, let's say you meet with Finance and you learn, all things considered, each X type of employee makes .59 cents per minute. I made that up...kind of. :-) And, let's say your blah, blah learning program is one hour. Also, let's say you gotta train 25,000 people. Oh man...how much is the deployment cost?
.59 x 60 min x 25,000 = $885,000
Oh my corporate goodness...
Does the annual code of business conduct and compliance training actually cost almost a million dollars? Oh man...
What if code of business conduct and compliance stuff was covered 5 minutes per regular team meeting? What if each manger in the company worked to include coaching and feedback regularly day in and day out? Oh man...you mean we could save a million dollars?
Oh my corporate goodness...
There once was a company who's stock price went through the roof...you know the rest.
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